Door Supervisor Top up Refresher

Course Overview: Door Supervisor Top-upRefresher Course

This SIA-approved Door Supervisor Refresher Course is designed specifically for current Door Supervisors who need to renew their SIA license. As of April 1st, 2025, it is a mandatory requirement for all practicing Door Supervisors to complete this top-up course in order to remain compliant with the updated Security Industry Authority (SIA) regulations.

The refresher course ensures that participants are equipped with the latest knowledge, skills, and understanding of changes in legislation, industry best practices, and safety protocols. By taking this Door Supervisor Refresher Course, you will strengthen your ability to deliver safe, effective, and professional security services across various settings such as clubs, retail environments, events, and public venues.

Important: Before starting the Door Supervisor Top-up Refresher Course, learners must hold a valid Level 3 Emergency First Aid at Work (EFAW) certificate. If you do not currently have one, it must be completed before the training begins. You can conveniently book your EFAW course with us.

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Course Objectives: Door Supervisor Refresher Course

The main goal of the Door Supervisor Refresher Course is to ensure that all participants:

• Stay current with new and revised legislation that affects door supervision.

• Improve practical and theoretical skills related to conflict management and physical intervention.

• Understand the importance of anti-terrorism awareness in today’s security landscape.

• Refresh vital first aid knowledge relevant to the security industry.

• Maintain professional standards and continue providing excellent service.

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Course Content: Door Supervisor Refresher Course

Legal and Professional Standards Update

• Overview of recent changes in legislation relevant to Door Supervisors.

• Updates on SIA licensing standards and professional responsibilities.

• Maintaining high standards of conduct while on duty.

Physical Intervention Skills Update

• Refresher on safe, approved physical intervention techniques.

• Practical role-play scenarios to reinforce correct procedures.

• Understanding the legal and ethical implications of physical interventions.

Safety Awareness and Counter-Terrorism

• Raising awareness of current terrorist threats in the UK.

• Learning how to identify suspicious behaviour and take appropriate action.

• Implementing safety procedures and working effectively with law enforcement and emergency services.

Conflict Management Techniques

• Reinforcement of de-escalation techniques to manage difficult situations.

• Best practices for handling aggressive or violent behaviour.

• Communication strategies for peaceful resolution and effective incident reporting.

Emergency Procedures and First Aid

• First aid refresher content aligned with the security industry’s needs.

• Emergency response techniques and planning.

• How to manage medical incidents confidently while on duty.

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Course Duration: 

The Door Supervisor top-up Refresher Course is delivered in 2 days. The training includes a mix of theory-based learning, practical hands-on exercises, and scenario-based workshops. This format ensures a well-rounded understanding of all critical topics and allows learners to practice and refine their skills in realistic situations.

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Assessment and Certification:

Participants will be assessed through:

• Multiple-choice examinations,

• Scenario-based assessments,

• Practical demonstrations of physical intervention and first aid.

Upon successful completion of the Door Supervisor Refresher Course, learners will receive an SIA-approved qualification, which is required to renew your SIA Door Supervisor license and continue working in the security sector.

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Target Audience:

This Door Supervisor Refresher Course is suitable for:

• Licensed Door Supervisors whose current SIA badge is due for renewal.

• Security professionals seeking to refresh their knowledge and stay up to date.

• Individuals committed to delivering safe and lawful door supervision in line with the latest industry regulations.

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Prerequisites: 

To enrol in the Door Supervisor Refresher Course, you must:

• Hold a valid SIA Door Supervisor license.

• Be fluent in spoken and written English.

• Hold a valid Emergency First Aid at Work (Level 3) certificate before the course begin